Professional Summ
Highly accomplished Telecommunications Engineer and Operations/Field Service Manager with over a decade of experience leading complex network deployments, optimizing field operations, and managing cross-functional teams. Proven expertise in project management, budget control, and enhancing operational efficiency within the telecommunications sector. Seeking to leverage deep technical knowledge and leadership capabilities to drive strategic initiatives and deliver measurable results in a dynamic environment.
Work
Novelus - Velex
|Field Service Manager
USA, US
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Summary
Managed field service operations for telecommunication projects, overseeing site construction, team productivity, and quality assurance.
Highlights
Directed comprehensive site document reviews, identifying and resolving discrepancies to define precise scopes of work, ensuring project alignment.
Led and managed cross-functional telecommunication project teams, consistently achieving all project objectives and ensuring successful completions.
Managed project budgets, consistently delivering projects within or under budget through expert cost analysis and strategic resource allocation.
Optimized resource allocation through effective planning, significantly increasing resource utilization and overall productivity.
Implemented rigorous quality assurance processes, ensuring project deliverables consistently met and exceeded quality standards.
Extensive experience in 4G LTE and emerging 5G network deployment and optimization, including installation and integration to support advanced telecommunications infrastructure and high-speed connectivity.
Cedarcom
|Head of Operations and Rollout
Beirut, Lebanon
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Summary
Oversaw diversified telecommunication projects, including network deployment, site acquisitions, and client installations, driving strategic growth initiatives.
Highlights
Managed diversified telecommunication projects, including relocations, installations, and upgrades, driven by successful acquisitions, mergers, and divestitures.
Negotiated and approved proposals for new site installations, defining location, coverage objectives, and essential RF and core elements.
Directed project management for network deployment and scaling, overseeing field investigations and site acquisitions to expand infrastructure.
Ensured proper supervision of in-house and contractor installations, guaranteeing accurate acceptance testing and quality control.
Cedarcom
|Head of Operation and Maintenance
Beirut, Lebanon
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Summary
Supervised comprehensive maintenance and operational control functions for wireless backbone, data centers, and RF networks, enhancing customer satisfaction.
Highlights
Oversaw maintenance control functions for wireless backbone, data center, facilities, and equipment, ensuring operational continuity and reliability.
Mentored technical and operations teams on RF network operation, troubleshooting, and maintenance, achieving best-in-class customer satisfaction.
Managed project budgets, reported on costs, and ensured timely payment collection, optimizing financial performance.
Cultivated strong client relationships and provided strategic operational advice, optimizing client processes and improving outcomes.
Supervised and audited acceptance of new equipment and node installations through rigorous written acceptance testing.
Experienced in fiber optics installation and FTTH deployment, including fiber splicing, cable testing, network design, and troubleshooting to ensure high-speed broadband connectivity and optimal network performance.
Cedarcom
|Radio Frequency Operation Engineer
Beirut, Lebanon
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Summary
Directed installation, configuration, and troubleshooting of point-to-multipoint and point-to-point radio links, ensuring network performance.
Highlights
Directed installation and configuration of point-to-multipoint base stations and point-to-point links, ensuring optimal network connectivity.
Diagnosed and resolved complex customer and backbone issues, analyzing data to provide effective solutions and maintain updated PTMP/PTP radio equipment software.
Reported recurring technical issues to Planning teams, proposing effective remedies to enhance system stability and address customer complaints.
Education
Holy Spirit University- USEK
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Bachelor Degree
Computer and Communications Engineering
Certificates
Aflo Plus
Issued By
SIAE Microelettronica, Italy
Aviat Xpic
Issued By
Aviat Networks, USA
Redline 3000
Issued By
Redline Communications, Canada
Languages
Arabic
English
French
Proficient
Skills
Project & Operations Management
Project Planning, Budgeting and Cost Control, Risk & KPI Management, PMO Development, Process Optimization.
Leadership & Business Management
Cross-Functional Team Leadership, Vendor/Contract Negotiation, Client Relationship Management, Cost Analysis.
Tools & Technical Proficiency
MS Project, Smartsheet, ClickUp, MS Office Suite, RF Engineering Tools, 4G/5G Deployment, FTTH Fiber Optics, Network Scaling.